Shipping policy

Last updated: 9 September 2026

Marqet is a trading name of Perfect Car Collection Ltd, a company registered in England & Wales (company number 15878411), registered address 10 Ladyhouse Lane, Berry Brow, Huddersfield, HD4 7QD, United Kingdom.

Where we deliver

We deliver to addresses in mainland United Kingdom. Some larger items cannot be delivered to the Scottish Highlands and Islands, Northern Ireland, the Isle of Man, the Channel Islands or the Isles of Scilly. Where that applies, the checkout will tell you before you pay.

Delivery cost

Standard UK delivery is free on orders of £25 and over. Below £25, and for larger items that need a specialist carrier, the delivery charge is calculated at checkout and shown in full before you pay. The price you see at checkout is the price you pay; we do not add anything afterwards.

How long delivery takes

Orders are usually dispatched within 1-2 working days. Once dispatched, standard delivery normally takes 2-5 working days. Larger items such as furniture, appliances and garden buildings are delivered by a specialist carrier who will contact you to arrange a date, and typically take 5-14 working days.

Working days are Monday to Friday, excluding bank holidays. Delivery estimates are estimates rather than guaranteed dates. If your order is going to be delayed, we will email you.

Tracking your order

We email a confirmation when you order and a dispatch notice with tracking details, where the carrier provides them, when your parcel leaves us.

If your order is late, missing or damaged

Email admin@marqet.co.uk with your order number and we will look into it.

If an item arrives damaged, please tell us as soon as you reasonably can and send a photograph if you are able to. It helps us resolve things quickly, but it is not a condition of your rights: under the Consumer Rights Act 2015 you have 30 days from delivery to reject faulty or damaged goods for a full refund, and further rights after that. Nothing in this policy shortens those rights or affects your right to cancel under the Consumer Contracts Regulations 2013.

Risk in the goods passes to you when you, or someone you have named, take physical possession of them.

Failed deliveries and wrong addresses

Please check your delivery address before completing your order. If a parcel is returned to us because the address was wrong or nobody was available across the carrier's attempts, we will contact you to arrange redelivery.

Contact

Marqet, a trading name of Perfect Car Collection Ltd. Company number 15878411. Registered address: 10 Ladyhouse Lane, Berry Brow, Huddersfield, HD4 7QD, United Kingdom. Email: admin@marqet.co.uk. Phone: 07883 386238, every day from 8:00am to 8:00pm.

See also our Refund Policy, Terms of Service and Privacy Policy.